The whole Corsivia team is here to help the customer. The Corsivia staff will help in any way they can so that the relationship between both parties is 100% satisfactory.
With this in mind, Corsivia guarantees the following commitments to our customers:
- Product supply: for standard products, we can guarantee they will leave the factory in 48 hours.
- Shipment traceability: continuous product tracking and information available for the customer, from the moment it leaves the factory until it is delivered at its final destination.
- Product personalisation: Manufactured in different colours / packaging services / with identifying labels / etc. in accordance with the customer’s requisites.
- Immediate response to any type of claim or complaint.
If there is any type of problem, the Corsivia personnel will assess the situation and take the appropriate decision.